# Cannot log in to gitlab.kitware.com by using github

**URL:** https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937
**Category:** Support
**Created:** [July 12, 2022, 10:05am UTC](https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937 "2022-07-12T10:05:18Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![mau\_igna\_06](https://discourse.vtk.org/user_avatar/discourse.vtk.org/mau_igna_06/32/8064_2.png) [@mau\_igna\_06](https://discourse.vtk.org/u/mau_igna_06)
#### Post date: [July 12, 2022, 10:05am UTC](https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937/1 "2022-07-12T10:05:18Z")

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I could do it on Ubuntu, but not on Windows

Now I cannot log in at all in Windows and it doesn’t even let me change the password, the page says:

```auto
422

The change you requested was rejected.

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Make sure you have access to the thing you tried to change.

Please contact your GitLab administrator if you think this is a mistake.

```

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### Author: ![ben.boeckel](https://discourse.vtk.org/letter_avatar_proxy/v4/letter/b/ea5d25/32.png) [@ben.boeckel](https://discourse.vtk.org/u/ben.boeckel)
#### Post date: [July 12, 2022, 1:16pm UTC](https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937/2 "2022-07-12T13:16:32Z")

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What is your GitLab username?

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### Author: ![mau\_igna\_06](https://discourse.vtk.org/user_avatar/discourse.vtk.org/mau_igna_06/32/8064_2.png) [@mau\_igna\_06](https://discourse.vtk.org/u/mau_igna_06)
#### Post date: [July 12, 2022, 1:18pm UTC](https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937/3 "2022-07-12T13:18:25Z")

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I don’t know because I signed in with Github. On github it is mauigna06

Hope it helps

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### Author: ![Jake\_Stookey](https://discourse.vtk.org/user_avatar/discourse.vtk.org/jake_stookey/32/5498_2.png) [@Jake\_Stookey](https://discourse.vtk.org/u/Jake_Stookey)
#### Post date: [July 14, 2022, 5:23am UTC](https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937/4 "2022-07-14T05:23:30Z")

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Please try using an incognito Window if you are using Chrome (or equivalent such as a private window in Firefox).

If that doesn’t work, can you provide a screenshot of the error message you receive when you try to log in using Github?

I don’t see any activity on the account. We could delete it, after which you should be able to create a new account, would you like us to take that route?

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### Author: ![mau\_igna\_06](https://discourse.vtk.org/user_avatar/discourse.vtk.org/mau_igna_06/32/8064_2.png) [@mau\_igna\_06](https://discourse.vtk.org/u/mau_igna_06)
#### Post date: [July 14, 2022, 10:12am UTC](https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937/5 "2022-07-14T10:12:22Z")

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I selected the question as solved because I could log in soon after I answered him here. Sorry I didn’t write it explicitly

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### Author: ![Jake\_Stookey](https://discourse.vtk.org/user_avatar/discourse.vtk.org/jake_stookey/32/5498_2.png) [@Jake\_Stookey](https://discourse.vtk.org/u/Jake_Stookey)
#### Post date: [July 14, 2022, 10:23am UTC](https://discourse.vtk.org/t/cannot-log-in-to-gitlab-kitware-com-by-using-github/8937/6 "2022-07-14T10:23:49Z")

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I’m glad to hear it. Thanks!